Archive for category Online Media

Your Time is a Scarce Resource and Your Trust is a Currency

…and I’m not going to waste either of them.

One of the biggest reasons I have moved almost entirely to Google+ is that I can actually selectively target my posts at specific groups of people. The model of public/private posts works great if everything you post is applicable to every person who follows you, but I think that model is going to change over the next few years. I have a broad cross-section of interests, and very few of my friends and professional contacts fall into most of them, let alone all. That means that every time I post, I’m wasting someone’s time. You might not care about my musings on the direction of a particular technology or industry. You might not care about the latest leatherworking technique I’ve learned. You might be utterly disinterested in adorable cat videos. I feel as someone who’s publishing this material, I should do my best to target my audience – to deliver relevant, timely content to you. Google+ gets me so close to that.

A while back I read (and disagreed with) the assertion that Google+ Circles are backwards.  It didn’t really hit me at the time, but I think this makes a lot of sense upon further reflection. Sure, I could use Circles to limit what users see certain things, but that kind of granular privacy is only one-way. Why not make it better? Let me put out the things I want, but you only see the things you want. I should be able to set up Joinable Circles, where any user I’ve followed can be added to those circles – basically a subset of my public or semi-public feeds. In every other way, treat them like circles, but if I’ve added you, you should get to filter my posts.

Here’s what might my “Joinable Circles” look like:

[Tech News] [Telecom] [Media Policy] [Burners] [SCA] [Hackers]

And you, as someone I’ve followed, should be allowed to pick which ones you go in. Why not, right? By the way, let me know if you want to be added to any of these groups, but think you’re not already there.

 

Trust is different. I have watched over the last few years as people have used Google’s “Don’t be evil” motto as a blunt object to swing around whenever the company doesn’t behave as they believe they should. Facebook has effectively lost me (and many others) over their constantly shifting stance on privacy, user’s rights, and a questionable business model. Path recently felt the wrath of the internet when it was discovered that the iPhone version secretly uploaded your entire address book to their servers. In all cases – trust of the users drives fundamental adoption, evangelism, and retention. Every time a company chooses to put the business over user trust, they suffer. It will ultimately bring down Facebook (sorry IPO hopefuls). How much user trust are you willing to give up to go beyond a few dollars per user per year? Will you sell ever more access to my likes and interests? How creepy can you get with mining user data without crossing a line like Path (who’s only real crimes were the lack of disclosure and opt-out)? Especially in the case of services like Google+ and Facebook, these companies are asking us to trust them with everything, that they’ll only show the right stuff to the right people, won’t betray us to advertisers and oppressive governments, and really – can be in our inner circle.

At this point I’m relegated to a dumb consumer on Facebook – I no longer produce any unique or distinct content, most of my status updates are duplicated from Twitter (which for the reasons mentioned in the previous section, I’ve been using less) or occasionally cross-posted. Despite my more than 120 friends on Google+, I’m only really interacting with a few dozen. And while the “intimacy” is nice, and I love only having 11 people in my High School circle instead of 150, I feel the adoption isn’t where it needs to be to totally replace FB/Twitter. For now, I’m a man without a social network.

So here’s my promise to you, kicking off my 28th year on this planet (yeah, it’s my birthday):

I will do my best not to waste your time and to earn your trust.

Let’s Be Better

“Those who count on quote ‘Hollywood’ for support need to understand that this industry is watching very carefully who’s going to stand up for them when their job is at stake. Don’t ask me to write a check for you when you think your job is at risk and then don’t pay any attention to me when my job is at stake”

Chris Dodd, Fox News, Jan 20, 2012 (originally found on Techdirt)

So, I’ve struggled with how to react to everything that’s happened over the last week, and really all the things that have led up to it over the past few years. The SOPA/PIPA protest and blackouts, the abrupt shutdown of Megaupload, the rise of Anonymous and their reaction to all of it. I have seen my government and my fellow citizens attack their own for being intelligent, for being hard working, and for trying to better the world. I let it slide when Congress was discussing breaking the Internet – the greatest engine for social, economic, and technological growth since the development of agriculture and the written word – to protect a small but powerful group. I shrugged it off when Congress referred to consulting the experts who built the Internet as “asking the nerds” if it would be problematic to change how DNS works. I joined in the protests of SOPA and PIPA, and did my best to spread awareness about the complete removal of due process, the risk to our free speech, and the cost of turning over the roles of judge, jury, and executioner to a private industry with everything to gain by holding back progress.

I buy my media. It’s probably been almost a decade since I downloaded media I didn’t pay for. I have an HD premium cable package, two Tivos, two Xbox360s, Netflix, Last.fm and for a while a Hulu Plus account. I spend more on media in a given month than some people spend on food. TVs, computers, a house-wide audio system – all of it fueling the creative people in this country and around the world to do what they love and to share in their creations. But all of it enabled, and given value, by technology.

When you create a disruptive technology, there’s always someone who goes from comfortable to on the defensive. That’s why you disrupt. The blatant admission by Hollywood that they had bought politicians and expect to have their laws passed, no matter the public outcry and no matter the damage done to our rights makes them an industry worth disrupting. I believe the “at any cost” approach to protecting creative works is harmful to our economy, our rights, our culture, and our world. We have laws in place that protect this content, and despite claims to the contrary, they work quite well. More people are making more money in movies and music today than at any point in human history.

I don’t think I agree with the actions taken by Anonymous in their reaction to the Megaupload shutdown, but I can understand the anger and frustration behind them. I don’t think using technology to attack groups or individuals gains any real support for your cause. No, I don’t want to make them the victim. I don’t want to in any way encourage empathy or lend legitimacy to the actions of the MPAA. I don’t want to continue the arms race of DRM vs. hackers. I want us, the technologists, to completely take them out by building services and products so unfathomably better that they cannot hope to compete, until they dwindle to nothing.

And I encourage every creative person out there to join us. Your work is valuable. You should be paid for it, no one argues that. Help us dismantle an industry that has systematically devalued your creative labors, stripped you of your own rights (as authors, and owners of your own work), and sold the fruit of your creative efforts for their own profits.

When you can’t win because the game is rigged, you change the rules. Rather than use technology to help groups like the MPAA and their members reach new customers and adapt to a changing market, we must use technology to accelerate their end. Every day, I work to expand the capabilities of technology. Join me. This year – build something amazing, disruptive, and wonderful. When Hollywood dies, and it will, it won’t be because we bought the most politicians, it won’t be because we hired the best lawyers. It’ll be because we served their customers better than they ever could.

I strongly support the sentiment in Y Combinator’s RFS9. At no point in my life have I seen an industry so aggressively bite the hand that feeds. At no point have I seen an industry so deserving of being wiped from our economy by the tides of advancing technology. Since I started you with a quote, I figured I’ll leave you with this:

“Hollywood appears to have peaked. If it were an ordinary industry (film cameras, say, or typewriters), it could look forward to a couple decades of peaceful decline. But this is not an ordinary industry. The people who run it are so mean and so politically connected that they could do a lot of damage to civil liberties and the world economy on the way down. It would therefore be a good thing if competitors hastened their demise.”

Y Combinator RFS9: Kill Hollywood


Mirror (Working Title)

Crowd-sourced online media responsibility, whether they like it or not


This is the project write-up for a little something I’m working on. I’d like to hear your feedback.


Executive Summary

There exists online many sources of information. Modern search engines do little to actually validate the information, they merely rank on the popularity of the information. This has given rise to a large number of articles consisting of nothing more than repetition and guesses.
Mirror gives users a way to quantify individual stories for their originality, accuracy, and value. When a user visits an article that others have rated, that rating shows up on the article, prominently displaying things like “Reprinted from elsewhere”, “Copy + Pasted Press Release”, or “Author Doesn’t Understand Subject”. This immediately alerts readers to the nature of the article, and they can then elect to continue reading, or go elsewhere.
Mirror runs as a browser plugin, laying a ranking on top of the page, and offering the user a chance to contribute. A “bookmarklet” function will also exist.
Mirror ranks users and weighs their opinion accordingly. Users who often agree with the general community consensus are rated higher, and their rankings count for more.

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